← Blog home

Category Archives: Tales from Customer Service

Tales from Customer Service: When Your Child Has Learning Differences


"I am a mom who has walked that road. My husband has dyslexia. My daughter has dyslexia." Read the rest of Amanda's story in the blog post.

Welcome to the fourth part of the Customer Service interviews at Demme Learning. Amanda, Linda, Mary, Patti, Sandra, and Sindy tell about their favorite parts of their jobs: talking to you. What’s the funniest reason a person has had to hang up the phone? Sandra: It was like three different things happened [at once]. One…
Read More







Tales from Customer Service: Word Problem Tips


Patti, Sandra, Mary, Sindy, Amanda, and Linda explain how to deal with word problems.

Patti, Sandra, Mary, Sindy, Amanda, and Linda explain how to deal with word problems, and give some asked-for advice on how to deal with homeschooling. Word Problem Tips Word problems? Help. Amanda: I get asked about word problem practice A LOT. The point of Math-U-See is learning word problems and understanding how to apply that…
Read More







Tales from Customer Service: We Were Students


"I just want people to know it’s normal to have days when it’s not together. They’re doing great. But they don’t know it, because they’re hard on themselves." Learn more about what our customer service team thinks by reading the blog post.

Because of your positive response to our last post about what our Customer Service representatives think about their work, we present Part 2. Patti, Sandra, Mary, Sindy, Amanda, and Linda are back. And if you still can’t get enough, give them a call at 1-888-854-6284, and look out for a few more posts. Questions for…
Read More







Tales from Customer Service: Funny Hangups


We conducted short interviews with the customer service team to hear about their experiences from their own homeschooling and from taking your calls.

We conducted short interviews with the customer service team to hear about their experiences from their own homeschooling and from taking your calls. If you’ve never called in to our Customer Service team, you may not know what kind of help and encouragement you’re missing. (Go ahead! Say hi! Call 1-888-854-6284.) The summary from the…
Read More