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Accessing Downloadable Products

Downloadable items are purchased just like regular products from the Demme Learning store. Once your order goes through, you will receive a confirmation email. You can access your downloadable products in two ways. 

Important note: Each PDF can only be downloaded 6 times regardless of the link source. Additionally, links are non-transferable and cannot be shared. We highly recommend saving the PDF on your computer for easy access in the future. You can find the number of remaining downloads in your Demme Learning account.

Option 1
Access directly via your Demme Learning Order Confirmation email.

1) After each downloadable item in your confirmation email, you will see a “download” link. 

2) Click on the link and a new tab will open with a PDF file.

3) Download and save the PDF to your computer. You can click each link 6 times before it expires.

4) Repeat for each digital product purchased. Each item will be at its own link, including items bought as part of a set or bundle.

Option 2
Access directly via your Demme Learning account by the following steps.

1) When logged into your account, navigate to your account page.

2) Select “My Downloadable Products” from the left navigation bar.

3) A list will appear showing all purchased digital downloadable products, availability status, number of remaining downloads, and the links to download each product. 

4) Click on the blue link below each line item and a new tab will appear with a PDF for downloading onto your computer. You can click each link 6 times before it expires.

You will need to be logged into your Demme Learning account in order to access the files. If you are not logged in when clicking on the link, you will be directed to a login page.

If you have trouble downloading your product, visit our Download FAQ page or contact our Customer Service Team.


Redeeming an Access Code

If you’ve been given an access code for a downloadable product, see this article for instructions one how to redeem the code.

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