How Do I Redeem Unused Credits?

Course Credits are the “currency” your subscription provides to unlock digital content. If you have purchased a subscription plan (like Essential or Expanded) but haven’t used all your credits yet, they are considered “unused” and are waiting in your account to be assigned to your library.

1. View Your Available Credits

You can see this status in the Library section.

Select Add to Library

2. Add Courses to Your Library

Course credits are only redeemed when you add a specific level to your library.Navigate to the Online Resources tab in the top or side navigation.

• Browse the catalog for the course you want to start (e.g., AIM Multiplication and Division Online Instruction with Video).

• Click Add to Library.

• The system will confirm that this action will use one of your available credits. Once you confirm, that credit is now “assigned” to that course and will appear in your Library.

3. Assign the Course to a Student

Once the credit has been used to put a course in your Library, you still need to give your student access to it.

• Go to the Students tab.

• Click on the specific student’s name.
• Select Assign Course.

Choose the course you just added to your library from the dropdown menu and click Save.

FAQs About Unused Credits

• Do unused credits expire? Unused credits remain available as long as your subscription is active. They do not “roll over” into a new subscription year in a way that increases your total (for example, unless you purchase additional course credits, an Essential plan includes 2 course credits), but they stay ready for use whenever you need them.
• Can I get a credit back? If you finish a course or decide to change levels during your subscription term, you can remove and exchange that course credit for another. On all plans, course credit removal and exchanges are limited to once every 30 days.
• What if I run out? If you have 0 unused credits but need another course, you can either remove an existing course from your library or purchase an Additional Course Credit add-on in your billing settings or upgrade your subscription.

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