How to Whitelist the Demme Learning Digital Toolbox URL When Using AVG Anti-virus

If you’re having difficulty signing into the digital toolbox, you’ll need to Whitelist the Demme Learning Digital Toolbox in your AVG Firewall. 

Individual users can follow the suggested steps listed below. If you’re with a School, you may need to contact your Network Administrator for assistance. The goal is to check AVG’s firewall settings and add the Digital Toolbox to the list of allowed programs. AVG’s Web Shield can sometimes block access to specific web content or sites. You can temporarily disable this feature to see if the DTB functionality improves. If functionality improves, proceed with adding the digital.demmelearning.com URL to AVG’s Web Shield exceptions list.

We also recommend adding the URL/domain for the Digital Toolbox and its related URLs to the AVG whitelist to ensure the firewall does not block or interfere with traffic to and from these sites.

How to Whitelist Demme Learning Digital Toolbox URL when using AVG

To add websites to the whitelist in AVG, follow these steps:

• Open AVG:
  Launch the AVG antivirus application on your computer.
• Go to Menu:
  Click on the “Menu” option in the top-right corner of the AVG window.
• Access Settings:
  From the dropdown menu, select “Settings.”
• Navigate to Exceptions: In the Settings menu, go to the “General” tab. Under “General,” find and click on “Exceptions.” A new window will appear where you can specify the path or URL you want to exclude from AVG’s scanning and protection.
• Add an Exception:
  Click on the “Add Exception” button.
• Enter Website URL:
  In the exception path field, enter the full URL of the website you want to whitelist (e.g., https://www.example.com).
  Click “Add” to save the exception.
• Confirm and Save:
  After adding the URL, ensure it appears in the list of exceptions.
  Click “OK” or “Apply” to save the changes.
• Close Settings:
  Close the Settings window