Support Center

Shipping & Delivery Times for School and Classroom Orders

At Demme Learning, we understand the importance of timely delivery for schools and classrooms. Here’s what you can expect regarding our shipping turnaround times:

Standard Order Processing & Shipping:

• Most orders are processed and shipped within 5 business days. This means your physical products will typically leave our warehouse within this timeframe.
• Digital Products: If your order includes digital products, you can expect to receive access information via email approximately one week after your physical shipment.

Purchase Order (PO) Deliveries:

• When placing an order using a Purchase Order, please allow at least 15 days for delivery. This extended timeframe accounts for the additional processing steps involved with POs.

Tracking Your Order:

• Once your order ships, shipping confirmation and tracking details will be sent directly to the email address linked to your order. You can use this information to monitor the progress of your delivery.

Need Assistance? We’re Here to Help!

We’re committed to ensuring a smooth experience for our educational customers.

• General Questions & Quote Requests: For non-urgent inquiries, please expect a response from our team within two business days.
• Immediate Assistance: If you require immediate support or have an urgent question about your order, please don’t hesitate to call us directly at 866-440-9706

Customer Support Hours:

Availability: Monday through Thursday, 8:30 AM to 6:00 PM EST

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